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Talent Market Snapshot BPO Industry -Malaysia

Since the pandemic began, it’s been uncertain whether our daily lives will ever return to the way they were. When Work Life Balance is sought by many, for BPO Talent, Job Security is one of the top priorities. We are also witnessing increased competition for BPO talent in Malaysia with some roles more than doubling in demand since 2020.

Talent Market Snapshot BFSI Industry - Malaysia

Malaysia’s shifting customer expectations affect not only the way banks serve their customers, but also how they equip their employees with relevant skills to face the increasingly digitalised working environment. Demand growth for key Accounting & Finance roles in Malaysia growth by 140% and transaction for online banking grew by 49% while e-wallet increased by 131%.

What Workers Want To Thrive?

People don’t just want to survive, they want to thrive. There will be very real risks for employers who are unwilling or unable to stop, listen and take action to attract and retain the very best talent in the most competitive labor market in living memory.

• Pushing The Flexibility Frontier

• Rewriting The Rules of Leadership

• Understanding How We Thrive

• Empowering Parents

• Well-being As A Shared Responsibility

Active Talent Pool

Why you should get the list?

• Talents are available on short notice, waiting to be hired.

• In the list, you will get information on exceptional candidates we have identified and developed relationships with.

The Search for ESG Talent

The next generation of consumers expect businesses to have a point of view on societal and environmental issues, and to be doing the right thing for people, communities and the planet. We surveyed nearly 40,700 hiring decision makers across 41 countries to learn about their strategic talent management plans to meet their Environmental action, Social impact, and Good Governance (ESG) priorities. Learn how ESG is changing the hiring strategies for organizations in our new research..