​CVs To Stand Out​​Mistakenly many think that the purpose of a CV is to get employed. However, the main goal of sending this document is to intrigue employers and make them say “I want to interview this person!”​It should provide a brief introduction to your key skills and experiences and highlight how you are suitable for the job you are applying for.​A lot has been said about CV sections or structures that can easily be found online. So we will not re-iterate what has been shared many times.​Although there is no silver bullet, we would like to share with you tips that will help you in your efforts to stand out. We divided the tips into 3 groups depending on your current needs:​•For Fresh Grads•For Mid Career Professionals•For Career Change​Before you continue, here are some online tools to help you along the way​​Resume.com​Resume.ioCakeResumeCVMakerKickresumeCanvaResume Builder (Android)Resume Builder (iOS)​​Read our Job Hunting Pandemic GuideCLICK HERE

​​SituationThe client required 200 temp promoters to work from Friday to Sunday on Points of Sales across Malaysia (Klang Valley, Melaka, Klang Valley, JB, Penang, Melaka, Klang Valley, Negeri Sembilan)Their role was in selling sim cards with strict targetsProject duration of 1 year​SolutionsManpowerGroup deployed a temp hiring modelTargeted, sourced university studentsConducted interviews with the candidates and client managers at ManpowerGroup officesProvided HR administration and payroll servicesReplaced staff who were not achieving targets​ResultsHired the talent within 1 weekEnsured 100% supply of talent at al timesAchieved client objectives of sales targets​​26 - ICT - Manpower - Temp Staffing from Mohammad Kashif​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​Problem StatementThe client, a multinational defence, security, and aerospace company, which happens to be the worlds largest defense organization, approached Service Provider Malaysia for an HR Solution for perm recruitment with the following Background:​Application Development and Maintenance SpecialistsIT Infrastructure Support & EngineersNetwork and Cyber Security EngineersSolution architectureData architecture / Data scientistsIntegration specialists / EngineersERP / CRMCloud Architects / Engineers - AWS & MS AzureAutomation DevelopersTechnical ConsultantsAgile Coaches / Scrum Masters​Supplier-related challengesSome of the positions that the client was looking to fill had been vacant since 2015 despite having over 10 suppliers The average time to close positions was 3 monthsThe communication and the SLAs set up with suppliers was poor and consequently impacted delivery. For example, the client sometimes was coming back with screening feedback after 1.5 months​Internal communications challengesThe client’s Malaysian counterpart, did not have clear guidance from the US on the required talent and therefore had constant changes in JDs​ApproachClosely worked with the client’s stakeholders to understand requirementsDeveloped an end to end recruitment tracker and reporting structure to identify process bottlenecksUpon identifying hiring delay causes, collaborated with the talent acquisition team to submit suitable profiles directly to hiring managersProvided the client with market data on skills availability in Malaysia and abroadOrganized walk-ins for the client to understand the market flavor of available skills and adjust requirements to match reality​ResultsSuccessfully hired 65 professionals for the required rolesConstituted 80% of total client perm hiring for these positionsAging requirements were closed and the client was relieved of their backlog​​​ 23 - ICT- Experis - Build Operate Transfer from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​​​​

​SituationThe client had 300 blue-collar workersOperationally the company suffered from low productivity due to low engagement levels with the staffStaff had high expectations for allowances and bonuses​SolutionsManpowerGroup conducted market and competitive research on salary benchmarksCollaborated with the client to form new compensation structuresFormed an incentive scheme for high performersImproved workers performance that was reflected in greater productivity​ResultsThe efficiency of workers increased by 38% through absenteeism and attrition managementCustomer satisfaction increased by 90%​​ 30 - Manufacturing - Manpower - Managed Services from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​​SituationUS-based High Compliance Medical Cardiac device manufacturer greenfield start-up in AsiaLimited local knowledge e.g. Labor Law, Talent Landscape & AcquisitionSeeking Workforce Solutions partner to manage end to end (DL & IDL)​SolutionsUnder ManpowerGroup 4 brands, we cover recruitment, staffing, branding, transport, accommodation, interview coordination, etcExclusive partnership recruiting IDL & DL (DL under contract)Dedicated Recruitment Consultants to work on niche roles and others on IDL openings​ResultsSuccessfully closed 60+ positions for 1st year (Sr Mgrs, Engineers, Support Functions roles to Production Supervisor and Manufacturing SpecialistsFunneling relevant talents in the market to choose best match talents for businessDue to exclusivity, advice client on Talent and C&B Attraction strategy​​ 31 - Medical Devices - Manpower - Managed Services from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​SituationThe client was looking for 130+ temp surveyors/data collectorsWorking location was rest stops on highways in Johore, Penang, Kedah, Melaka, Negeri Sembilan, Perlis, Perak and Klang ValleyCandidates had to work without leaves for 7 to 14 days​SolutionsManpowerGroup targeted students in semester breaksAimed to hire candidates who are staying in nearby locationsJob postings in selected FB groups - the whole hiring through FBSourced & scheduled more candidates in each location as a backup plan​ResultsFilled 100% positions within 2 days over the weekendConducted training for all of them within 2 days for 8 locationsSuccessfully delivered the project​​ 33 - Market Research - Manpower - Temp Staffing from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​​SituationThe client was looking for a niche talent with Tagalog language skills in healthcarePositions were to support doctors specially during operationsThe client required to deploy 25 headcounts within 1 month​SolutionsManpowerGroup Malaysia assigned a team for a recruitment drive in ManilaWe have conducted 300+ interviews in 5 days​ResultsManpowerGroup Malaysia succeeded in filling 100% of required headcountsThe client managed to hit 100% SLAs​​​ 20 - Healthcare - Manpower - Perm Placements from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​​SituationThe production floor required Material Handlers and Trolley Pushers to manage, deliver, and stock high-value raw materials and finished productsThe challenge was in sourcing and retaining staff capable of doing highly demanding physical work​SolutionsManpowerGroup deployed a Managed Service solutionManaged OT, disciplinary issues, absenteeism, and employee engagementPut in place a recognition process for high performing staffHired supervisors who developed a high sense of community and positive culture through group sports events and birthday celebrations​ResultsThrough the Managed Services model, productivity gains per employee reached up to 20%Initial engagement with the client started with 10 HC and expanded to 60 over 5 years​​​ 27 - Manufacturing - Manpower - Managed Services from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​ContextThe client, a multinational semiconductor chip manufacturer attempt to focus on core competencies, was looking to outsource the Accounts Payable function to a vendor. The main outsourced activity was to process invoices coming from suppliers across the world in a timely manner. The average accuracy of activities prior to outsourcing the functions to MPG was reaching 4% below optimal levels.​SolutionsManpowerGroup deployed an outcome-based solution with strict SLAs on deliverablesA solid account management structure was set up with strong governance procedures in placeA phased approach for service delivery: – Phase 1 - Sep 2016: The client partially outsourced 2 AP functions: Invoice Processing and Recovery & Resolution process – Phase 2 - Sep 2017: The client outsourced additional tasks in the 2 AP functions above as well as 2 additional functions: Invoice Administration and Payments – Phase 3 - Sep 2018: Expansion of scope to include suppliers not only from APAC and EU but also from USA, Canada, & Israel​ResultsFrom 2016 till 2019 ManpowerGroup achieved 16% of cost efficiencies and the solution was able not only to meet client SLAs but exceed them.​​​​​​​​2017​​​​​2018​​​​​2019​​​​​SLA​​​​​TasksCompleteness​​​​​100%​​​​​100%​​​​​100%​​​​​100%​​​​​TasksTimeliness ​​​​​100%​​​​​100%​​​​​100%​​​​​100%​​​​​TasksQuality​​​​​99%​​​​​99.9%​​​​​99.9%​​​​​98.5%​​​​​​​ 29 - Manufacturing - Talent Solutions - Talent Based Outsourcing from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​ContextThe Client required technical staff to provide online support for medical equipmentScope of work included remote support, tech support, remote trouble shooting and device security supportHired talent was required to be local Malaysians to leverage on internal systems and monitor devices to provide L1 L2 support​SituationManpowerGroup was assigned as an exclusive vendorContract staffing team was assigned to source candidates with engineering skillsets in a technical support environmentUpon hiring, ManpowerGroup was in charge of Payroll, HR administration and performance improvement​ResultsFrom the 30 openings 90% filled by ManpowerGroup. 2 were filled by client’s internal teamThe client proceeded to convert 2 associates to perm staff for their extinguished performance​​​ 22 - Healthcare - Manpower - Staffing Placements from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​ContextThe Client initiated a project to set up a shared services center in Malaysia supporting the APAC regionThe objective was to pull activities from Japan Korea Cambodia Thailand Singapore, India and Bangladesh to one location to reduce overheads.Centralized functions included Finance, Invoicing, Employee Experience and Customer Care​SituationManpowerGroup allocated multidisciplinary recruitment teams on the projectDeployed contingent and perm staffing modelsAllocated an account management structure & a governance modelConducted regular reviews for process optimizationProvided legal consultations​ResultsManpowerGroup is working on 6 job ordersSuccessfully placed 8 clients referred candidates under our payroll and 1 perm headcountThe project is expected to ramp up by end of 2020 and ManpowerGroup to become an exclusive supplier​​​ 21 - Healthcare - Manpower - Perm and Staffing Placements from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​​SituationThe client faced high attrition rateHigh rates of leavesSome people couldn’t understand agent’ ascentsThe Client wasn’t meeting SLAsThe Client was about to lose their project with the customer​SolutionsMoved from Contingent workforce to Talent Based Outsourcing, Service Provider Managed End to EndPlaced Manager and an onsite team to work closely with client and Service Provider associatesPlaced foreign candidates as customer service representatives (Japanese)Properly addressed the issue of non-performing agentsImproved agent performance that was reflected in greeter efficiency via engagement​ResultsThe client managed to hit SLAs for their customerThe client secured the project for another 5 yearsAttrition reduce from 25% to 10%​​​ 25 - ICT - Talent Solutions - Talent Based Outsourcing from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​SituationMNC in the Home Appliances, ICT, and Semiconductors industriesRequired skillsets included Mandarin speakers in online and offline marketing, graphic design, eCommerce, event management, analytics, and office support across executive and managerial level rolesThe objective was to minimize the risks of hiring perm staffThe main challenge was to find the right talent that fits the corporate culture and highly demanding workload​SolutionsManpowerGroup implemented a staffing model for the 30 roles in MalaysiaProvided the client with job market salary benchmarks for attracting relevant candidatesCommunication of employer branding to prospect candidatesHR, Payroll, and IR management for associates​ResultsOn average 3 relevant profile submissions per roleFilled 90% of the roles and the remaining was filled by the client’s internal teamOn average, we filled vacancies within 2 weeks of their opening​​​ 24 - ICT - Manpower - Staffing Placements from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​ContextThe Client required a quick temp replacement for a nurse who went on maternity leave for an in-house clinic​​SituationManpowerGroup allocated a dedicated recruiter on the taskProvided the client with HR consultationIdentified sourcing channels on social media communities and referrals from existing talent pools​ResultsManpowerGroup was able to identify and place a suitable candidate within 1 weekUpon contract completion, the client converted the talent to permanent staff due to excellent performance​​ 32 - Pharmaceuticals - Manpower - Staffing Placements from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​SituationChina-based Solar Development Manufacturing Plant in Penang2nd China-based Solar Manufacturing plant within 12 months; puling similar talents in the marketProject & Management team were all from China with limited exposure and experience on local knowledge e.g. Labor Law, C&B, HR PoliciesSeeking Workforce Solutions partner to consult at the setup stage and ability to provide value-added service​SolutionsUnder ManpowerGroup Experis, we map and attract talents based on competencies and diversity (no headhunting from direct competitors or salary as carrot)Exclusive partnership recruiting IDL & DL (all direct-hire), and recommend new supplier (domestic migrant) to sustain the increasing demand for techniciansDedicated Recruitment Consultants assigned to project​ResultsSuccessfully closed 50+ positions in 6 months (Sr Mgrs, Engineers, EHS, Support Functions roles to Production Supervisor and TechniciansAssist heavily on 1st draft of Appointment Letters, HR Policies and reference for HandbookAdvise client on cultural expectations and differentiation to improve Employee Engagement e.g. management style, religion sensitivity, etc​​​ 28 - Manufacturing Manpower - Staffing Placements from Mohammad Kashif ​​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​

​Contact: Name: Mohammad Kashif Phone: +60 3 2087 0132 Email mohammad.kashif@manpower.com.my​​KUALA LUMPUR, Mar. 4, 2021 – The Covid-19 health crisis and continued lockdown in many markets is posing unparalleled challenges to people and businesses around the world. ​“We can, yet, see the job market recovering and presenting many opportunities across various sectors even though Malaysia’s GDP is expected to have shrunken by between 3.5% to 5.5% in 2020”. ​On a monthly basis, ManpowerGroup monitors several job boards in Malaysia to examine market developments. Though with varying degrees of volume, talent is needed across all skillsets.​But, applying for a job can be a difficult and daunting task for many especially in a pandemic. With that in mind and decades of expertise in the Malaysian job market, ManpowerGroup Malaysia developed Post Pandemic Job Hunting Guide to help job seekers land successful careers. ​The Post Pandemic Job Hunting Guide is a valuable resource for job seekers right now. It provides: Tips for Cover E-mails. A strong cover e-mail can be the key to getting a foot in the door. If job seekers don’t get the cover e-mail right, they may never get the opportunity to attract the attention of employers with information about the candidate’s suitability for the new role.​Tips for Resumes. Whether a fresh grad, a professional looking for growth, or someone who wants to have a career switch, how job seekers can get resumes to stand out from the competition? In many ways, a resume is the first step toward a future career, as it’s usually the first thing a hiring manager sees. It’s important to make a good impression by presenting a clean and concise resume that details your qualifications for the open role. ​LinkedIn Techniques. LinkedIn profiles allow presenting of professional skills to millions of hiring managers. Not only is it a great way of networking with professionals in a chosen industry, but it can also be used to promote achievements and build up a professional online presence. The key to using LinkedIn effectively is to make sure the profile is 'discoverable' to employers and agencies.​Recruitment Agencies. The competition in the market is intense and finding a job has become tougher than ever especially in this pandemic. So, having correct guidance and support through a job search can create a huge difference. This is the advantage of reputed recruitment agencies because they are accountable to facilitate the hiring process for candidates and provide the best fit for a vacant position. ​Upskilling. Perhaps one of the most dramatic impacts of the pandemic has been the unprecedented numbers of laid-off employees and high unemployment rates. It accelerated the need for re-skilling and upskilling. The guide shares several useful portals to gain knowledge and stay up to date with developments.​Handling Rejections. Being turned down for a role in many cases has an emotional impact on individuals. The guide shares tips on how to handle such situations and turn them into an advantage for future opportunities. To download the full report Post Pandemic Job Hunting Guide Post Pandemic Job Hunting Guide  About ManpowerGroup® ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management®, and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done so for over 70 years. In 2019, ManpowerGroup was named one of Fortune's Most Admired Companies for the seventeenth year and one of the World's Most Ethical Companies for the tenth year, confirming our position as the most trusted brand in the industry. See how ManpowerGroup is powering the future of work: www.manpowergroup.com. ​​

​Post Pandemic Job Hunting Guide​The Covid-19 health crisis and continued lockdown in many markets are posing unparalleled challenges to people and businesses around the world. ​We can however see the job market recovering and presenting many opportunities across various sectors even though Malaysia’s GDP is expected to have shrunken by between 3.5% to 5.5% in 2020. ​On a monthly basis, ManpowerGroup (www.manpower.com.my) monitors several job boards in Malaysia to examine market developments. Though with varying degrees of volume, talent is needed across all skillsets.​But applying for a job can be a difficult and daunting task for anybody especially during a pandemic. With that in mind and decades of expertise in the Malaysian job market, ManpowerGroup Malaysia developed the Post Pandemic Job Hunting Guide to help job seekers landing on successful careers. It provides: Tips for Cover E-mails. A strong cover letter can be the key to getting your foot in the door. If you don’t get the cover letter right, you may never get the opportunity to wow employers with information about your suitability for the new role. Tips for Resumes. Whether you are a fresh grad, a professional looking for growth, or someone who wants to have a career switch, how can you get your resume to stand out from the competition? This guide shares highlights of a CV that will take you to the next step. ​LinkedIn Techniques. Your LinkedIn profile allows you to present yourself and your professional skills to millions of hiring managers. The guide shares ways to using LinkedIn effectively and how to be more 'discoverable' to employers and agencies.​Using Recruitment Agencies. The competition in the market is intense and finding a job has become tougher than ever especially in this pandemic time. So, having correct guidance and support through your job search can create a huge difference. This guide shares with you how to utilize agencies to your advantage.  Upskilling Opportunities. Perhaps one of the most dramatic impacts of the pandemic has been the unprecedented numbers of laid-off employees and high unemployment rates. . It accelerated the need for re-skilling and upskilling. The guide shares with you several portals to gain knowledge and stay up to date with developments. Handling Rejections Techniques. Being turned down for a role you really want is never fun, and it sure can impact your confidence. Meeting challenges or setbacks with a constructive approach can turn the experience into a career development opportunity. Download the guide and take a look at tips in addressing such situations.  To download the full report Post Pandemic Job Hunting Guide click HERE​

​SituationThe client had above call center industry average attritionAbove industry average of leaves. e.g. medical, unpaid, unplanned/ emergencyCommunication issues (accent) with callers from other regionsFailing SLAProject status in jeopardy​SolutionsAnalyzed and managed non performing agentsManpower replaced the headcount gap with foreign talents on 1+1 year contract, hence control attritionImproved agent performance that was reflected in greater efficiency by hiring culturally fit candidates who are capable of handling highly stressful environmentsGuided and consulted agents on communication skills to improve rapport with team leaders​ResultsCurrent employee 20% local; 80% foreign talent – managed attritionMeet SLAs for service quality, response time, satisfactionThe client renewed project for another 5 years​​ 6 - BPO - Manpower - Foreign Hiring from Mohammad Kashif ​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​​

The client, a multinational insurance firm embarked on a global cost saving initiative. The objective was to close operations in Hong Kong and move them to Malaysia and the Philippines. Service Provider was selected as a supplier of choice. Perm hiring was required for: • Cloud Engineers • Portfolio Managers • Service Management • Risk & Controls • Platform Engineers • Infrastructure Architects • Network Architects • ININ Architects / Engineers • VOIP Specialists​​ChallengesStriking the balance between the existing team responsible to interview and shortlist suitable candidate before the close of operations in HK and prospective candidates. Enhanced scrutiny of profiles and rejection reasons were not specific.The pace that was required by the Board was not achieved due to delays from the incumbent team. The recruitment process was slow due to multiple interviews and lagged evaluations of candidates.​Internal communications challengesClient’s Malaysian counterpart, did not have clear guidance from US on the required talent and therefore had constant changes in JDs.​ApproachClosely worked with the client’s stakeholders to understand requirementsDeveloped an end to end recruitment tracker and reporting structure to identify process bottlenecksSetup weekly reviews with the client’s Board to address pressing issues.Provided the client with market data on skills availability in Malaysia and abroadOrganized online interviews for the client to understand the market flavor of available skills & adjust requirements to match reality.​ResultsSuccessfully hired 25 professionals for the required roles.Contributed to 40% of overall hiring over the recruitment period from a pool of 10+ suppliers.The project expanded to place Service Provider as an MSP for all contract hiring of the client.​​ 2 - BFSI - Experis - Perm Hiring from Mohammad Kashif ​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​​

​SituationThe Client has 5 service providers with 300 baseline workers, Subang & Shah AlamNew Warehouse needed 100 headcount within 2 – 4 weeks timelineAggressively ramp-up temp hiring during seasonal peaks (quarterly & year-end)Set-up project team to delivery contingent staffing + servicesHeadcount of adhod temp for on-going campaign needed with high numbers and with high attrition rateThe resources were for warehouse assistance like general warehouse assistant, forklift drivers, handpallets MHE operators, onsite – s.Scope involved pick & pack, inbound, outbound, stock counting, inventory​SolutionsInvested in SME, Project Manager, & Lead expertise in 6sigma, Warehouse management and Distribution Centre’s House Rules & WMS (Warehouse Management Solutions)Activated Recruitment drive around the warehouse area and referrals programsDeveloped a customized benefits plan for associates in line with the employment actFollowed a bill rate model. Managed all candidates’ records from on boarding, payroll & off boardingProvided 1 month guarantee with immediate replacements in less than 3 daysProvided legal and industrial relations guidance and consultations​ResultsThree service provider and able to reduce cost of monitoring multiple service providerFilled all 250 temp hire in given timeline supporting day and night shift.Managed the project for 3 months and gain a confirmation to work with client for 12 months.93% retention of staff with immediate replacements in 3 days of leavers0% accidents during the whole year campaign​​ 9 - E-Commerce - Manpower - Temp and Staffing from Mohammad Kashif ​​Find Workforce Solutions with the Leading Recruitment Agency in Malaysia​​​