So you’ve polished your resume, nailed your interview, and now the employer asks for… references. Easy, right? Not always. Choosing the right references can make or break your chances—especially in a close-knit job market where connections and reputation go a long way.
Selecting references is a critical part of job search success. Here are a few suggestions on choosing and using references to your greatest advantage.
Think Beyond Just “Bosses”
It’s tempting to list your former manager and call it a day, but you have options. Good references can also include:
Team leaders or project supervisors
Senior colleagues, you worked closely with
Clients or vendors (especially if you're in sales, marketing, or service roles)
Professors or internship supervisors (for fresh grads)
Pick people who actually saw your work in action, not just those with fancy titles.
Relevance Is Key
Tailor your references to the type of job you’re applying for. Going for a customer service role? Ask someone who can vouch for your people skills. Applying for an analyst position? Choose someone who’s seen you handle data and solve problems.
Tip: Try to match your reference to the skills listed in the job ad.
Always Ask for Permission
In Malaysia, it’s common courtesy to get consent first, don’t just list someone’s name without checking in. Send them a message or quick call explaining:
What job you’re applying for
Why you’d like them to be a reference
What skills or experiences you hope they can highlight
It’s a small step that shows respect, and it gives them time to prepare a thoughtful response.
Prep Your References
Help them help you. Share your updated resume, the job description, and even a few bullet points about what you did together. The better they understand your goals, the more specific (and helpful) their recommendation will be.
Questions Your Reference Might Be Asked
Before you list someone as a reference, it's helpful to know what they might be asked during the hiring process. Here are some common questions employers often ask:
How would you describe [candidate’s] professional style?
What was [candidate’s] major contribution to the organization?
Why did [candidate] leave your company?
What are [candidate’s] strengths? Weaknesses?
What transferable skills can [candidate] bring to this position?
What type of management style would best fit with [candidate’s] approach?
Keep Your List Updated
People change jobs, phone numbers, or even countries! Review your references regularly and keep their contact info up to date. If someone’s no longer reachable or you haven’t spoken in years, it’s probably time to refresh your list.
Final Tip: Quality Over Quantity
You don’t need a long list—2 to 3 strong references are enough. What matters is that they can speak clearly and confidently about your value as a candidate.
In Summary
The right reference can give you that final push across the hiring finish line. Choose wisely, be respectful, and keep those professional relationships warm—it could be what lands you the job.