Success Story in the BPO Industry with Experis Interim Placements
SituationGBS environment, challenge in adapting shift hours.Global standardization on the proces...
SituationGBS environment, challenge in adapting shift hours.Global standardization on the proces...
SituationThe client had 42 IT helpdesk agentsThe client faced high attrition rate of 22%High rat...
ContextThe client required a total 47 headcounts in 4 weeks timeThe client limited our recruitme...
SituationThe client had above call center industry average attritionAbove industry average of le...
SituationThe client was not able to find native Japanese with good English communication SkillsCl...