8 months ago -

Success Story in the BPO Industry with Manpower Foreign Hiring

All Tech Support Rgb 150

Situation

  • The client was not able to find native Japanese with good English communication Skills

  • Client was about to lose their project with the customer

Solutions

  • Manpower placed Native Japanese candidates as customer service representatives with good English communication Skills.

  • Backfilled Japanese resource with in 8 hours and started work with in 1 week.

Results

  • The client managed to hit SLAs for their customer.

  • The client secured the next project with Same customer

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