Situation
The client embarked on an ambitions project to sell new financial products
This required a workforce of telemarketers to be quickly deployed
To leverage on the first mover advantages, execution timelines were critical because the sales had to happen before Bank’s competition began promoting similar products
The client wanted to have a talent pool that can be utilized for future projects as well
Solutions
ManpowerGroup proposed a permanent hiring model
Identified suitable candidates from existing database, referrals and job portals
Conducted thorough technical interviews to filter candidates with necessary communication skills
Prepared candidates for the role by explaining the corporate culture and the working environment in the bank
Communicated expected KPIs and ensured candidates’ readiness to commit
Results
Filled 35 of 40 positions. The rest were filled by the Bank’s Talent Acquisition team
Deployed the talent on time
This project allowed further collaborations with the client