Situation
The production floor required Material Handlers and Trolley Pushers to manage, deliver, and stock high-value raw materials and finished products
The challenge was in sourcing and retaining staff capable of doing highly demanding physical work
Solutions
ManpowerGroup deployed a Managed Service solution
Managed OT, disciplinary issues, absenteeism, and employee engagement
Put in place a recognition process for high performing staff
Hired supervisors who developed a high sense of community and positive culture through group sports events and birthday celebrations
Results
Through the Managed Services model, productivity gains per employee reached up to 20%
Initial engagement with the client started with 10 HC and expanded to 60 over 5 years
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