4 months ago -

Success Story in the Healthcare Industry with Manpower Staffing Placements

All Two Men Doctors Hallway Orangewash Rgb 150

​Context

  • The Client required technical staff to provide online support for medical equipment

  • Scope of work included remote support, tech support, remote trouble shooting and device security support

  • Hired talent was required to be local Malaysians to leverage on internal systems and monitor devices to provide L1 L2 support

Situation

  • ManpowerGroup was assigned as an exclusive vendor

  • Contract staffing team was assigned to source candidates with engineering skillsets in a technical support environment

  • Upon hiring, ManpowerGroup was in charge of Payroll, HR administration and performance improvement

Results

  • From the 30 openings 90% filled by ManpowerGroup. 2 were filled by client’s internal team

  • The client proceeded to convert 2 associates to perm staff for their extinguished performance

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