JSP Export Operations Executive

JSP Export Operations Executive

1. Order Processing
- Identify order type: Demand mode, Make to order and IVC flow orders management.
- Run and download VL10B and LSO.
- Release PO from APO.
- Ontime issue of OBD for load planing and special handling such like IVC model with auto PGI.
- Arrange transport trial for new SKU or when change of loading method is required.
- Arrange external party pre-shipment inspection.
- Creating visibility by preparing and publish shipments status weekly to importing market. 
- Prepare PFI for LC shipments especially for SAR market.
- Provide PFI for 3rd party shipments for pre clearance.
- Use IVC flow to identify Nestrade PO number and also DC/STPO numbers for US shipment (Nestrack submission) 
- Perform container utilization before creating PO/SO  
- Optimize container capcity utilization per load.

2. Perform Shipment Booking and Container Planning
- Place and secure shipment booking in advance according to forecast.
- Understand and comply to GLP contract T&C (container free days, contract allocation, lifting performance).
- Check and review the freight rate based on the allocation file refer to exporting market.
- Ontime review and revise unplanned bookings to eliminates penalty imposed by liner.
- Ontime verification of liner invoices (D&D, freight, miscellaneous charges).
- Provide land transporter shipment forecast and container planning.
- Follow up container delivery and laden status. (Land shipment).
- Monitor past due PGI status.
- Perform order assignment in Cargoo 

3. Claims/Complaints Handling
- Regular review of customer complaints and update status.
- Coordinate and liase with stakeholders on complaint investiagations until settlement.
- Issue CN or DN upon approval. 

4. Billing
- Ensure on time billing of shipment
- Perform final billing for air shipment
- Issue and provide CIPL (commercial invoice and packing list) when necessary

5. Stocks Monitoring
- Comply to Shipment Remaining Shelf Life (RSL) upon dispatch according to Product Brief (PB)
- Optimize export inventories
- Review and housekeeping of bad goods regularly 

6. System Health Check and Monthly Report Preparation
- Review regularly Scheduling Step (Export view) to be aligned with transport lane lead time in APO.
- Prepare reports/slides for all Operation Reviews
- Prepare land trucking report