Context
The Client is one of Malaysia’s larger financial services group with an extensive global network of 1,750
offices in 14 countries.The client is upgrading its IT infrastructure network and would expect to spend USD 700 million for this
exercise.
Situation
The recruitment function was not meeting the internal hiring needs
Ability to hire skilled workforce in a tight Malaysian labor market
Lack internal competencies amongst the HR Recruiters who are able to screen, interview and shortlist IT candidates
Lack engagement between the Hiring Managers and HR Recruiters due to the technical competencies of the skills required
Longer fill time as many candidates are rejected due to poor screening from the HR Recruiters
Results
Service Provider deployed an RPO team of 3 skilled Recruiters who were placed on-site
A Go Live on-site at the client’s premises within 1 week from project sign-off
Reduced the time to fill from 45 days to 20 days
Improved the quality of candidate hired (versus client interview) from below 25% to 39.6%
Delivered a cost savings of USD 190,000 from not having the positions filled by the panel of vendors
Improved the engagement process between the Hiring Managers and HR
overall, evidenced by the comments from the Head of Resourcing
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