over 3 years ago -

Success Story in the BFSI Industry with Talent Solutions Recruitment Process Outsourcing

All Team Meeting Bluewash Rgb 150


  • The Client is one of Malaysia’s larger financial services group with an extensive global network of 1,750 offices in 14 countries.

  • The client is upgrading its IT infrastructure network and would expect to spend USD 700 million for this exercise.


  • Recruitment function was not meeting the internal hiring needs

  • Ability to hire skilled workforce in a tight Malaysian labor market

  • Lack internal competencies amongst the HR Recruiters who are able to screen, interview and shortlist IT candidates

  • Lack engagement between the Hiring Managers and HR Recruiters due to the technical competencies of the skills required

  • Longer fill time as many candidates are rejected due to poor screening from the HR Recruiters


  • Service Provider deployed an RPO team of 3 skilled Recruiters who were placed on-site

  • A Go Live on-site at the client’s premises within 1 week from project sign-off

  • Reduced the time to fill from 45 days to 20 days

  • Improved the quality of candidate hired (versus client interview) from below 25% to 39.6%

  • Delivered a cost savings of USD 190,000 from not having the positions filled by the panel of vendors

  • Improved the engagement process between the Hiring Managers and HR

  • overall, evidenced by the comments from the Head of Resourcing

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