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Press Release | Work, Reimagined: ManpowerGroup Research Reveals What Workers Want Post COVID-19

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Press Release | Work, Reimagined: ManpowerGroup Research Reveals What Workers Want Post COVID-19​


Name: Mohammad Kashif

Phone: +60 3 2087 0132

Email [email protected]

  • Almost all workers (94%) report concerns about going back to the workplace 

  • Most people agree that work-life balance will be better going forward

  • Keeping their job is a top priority for workers in all countries and sectors (91%) except for IT workers who value flexibility most

Kuala Lumpur (AUGUST 27, 2020)– Most workers believe the COVID-19 crisis marks the end of full-time work in the office and is looking for a hybrid model that blends work and home from new research from ManpowerGroup (NYSE: MAN). After health concerns for themselves and their family, workers are most worried about returning to an old way of working and losing the flexibility they have gained. The Future for Workers, By Workersis the second in ManpowerGroup’s What Workers Want series. The research points to employers needing to adopt a People First approach and to reimagine a future of work that works for organizations and individuals alike - prioritizing health, wellbeing, and caring responsibilities.


The survey of more than 8000 workers in eight countries* reveals workers everywhere have three key priorities for the Next Normal - autonomy and their personalized version of a Hybrid Workplace with the opportunity to work remotely, some not all the time; learning on demand - more opportunities to learn virtually and develop skills to stay employable; and finally One Life - a focus on blending work and family life for the long term.


“What started as a health crisis has evolved into an economic and social crisis. While thankfully a small proportion of the population will be infected by COVID-19, 100% of us will be impacted by it.” Said Jonas Prising, ManpowerGroup Chairman & CEO. “The data shows us how workers around the world are feeling about returning – concerned for their health and employment security while seeking flexibility which allows them to better balance work and home. Those organizations that prioritize emotional wellbeing and flexibility while demonstrating how they create social impact in challenging times will be best positioned to attract and retain the best talent and ensure workers are confident, healthy and productive.”


When economic outlooks are uncertain, employability matters most to workers, with 9 in 10 workers say simply keeping their job is most important. Yet how workers feel about a return varies by gender and career stage:


Gen Z vs. Millennials:Globally, Gen Z’s are most keen to return to the workplace to develop their careers and socialize, (51%), while millennials are least positive (38%).

Gen X vs.Boomers: Globally, Gen X values being in the workplace to concentrate and collaborate away from household responsibilities. Boomers choose socializing and collaborating with colleagues (34%) as top reason to return.

Gender Divide: Almost half of the men (46%) feel positive about returning, only one-third of women (35%) feel the same globally. Women report feeling more concerned or nervous about the return. Both men and women rank not having to commute and having the flexibility to work when convenient in their top three benefits of working from home.

Working Parents: Men with children list spending time with their family as a top benefit to working remotely. Women feel more negatively about going back to work, increasing in concern the younger the child – 61% for children 0-5, 53% for children 6-17 and, 50% for 18+.

To download the full report: The Future for Workers, by Workers: Making the Next Normal Better for All:

The Future for Workers, By Workers: Making the Next Normal Better for All

About ManpowerGroup

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and, managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and, Talent Solutions – creates substantially more value for candidates and clients across more than 75 countries and territories and
has done so for over 70 years. We are recognized consistently for our diversity - as the best place to work for Women, Inclusion, Equality and, Disability. In 2020 ManpowerGroup was named one of the World's Most Ethical Companies for the eleventh year confirming our position as the brand of choice for in-demand talent.

*About the Research:ManpowerGroup commissioned research to survey 8000 workers on their attitudes towards work since the impact of COVID-19. The research was carried out in June 2020 by Reputation Leaders surveying workers aged 18 and over, balanced by age, gender in 8 countries, France, Germany, Italy, Mexico, Singapore, Spain, UK, and, US.