Situation
The client had 300 blue-collar workers
Operationally the company suffered from low productivity due to low engagement levels with the staff
Staff had high expectations for allowances and bonuses
Solutions
ManpowerGroup conducted market and competitive research on salary benchmarks
Collaborated with the client to form new compensation structures
Formed an incentive scheme for high performers
Improved workers performance that was reflected in greater productivity
Results
The efficiency of workers increased by 38% through absenteeism and attrition management
Customer satisfaction increased by 90%
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