5 months ago -

Success Story in the E-Commerce Industry with Manpower Temp Staffing

All Deliveryman Bluewash Rgb 150

​Situation

  • The Client has 5 service providers with 300 baseline workers, Subang & Shah Alam

  • New Warehouse needed 100 headcount within 2 – 4 weeks timeline

  • Aggressively ramp-up temp hiring during seasonal peaks (quarterly & year-end)

  • Set-up project team to delivery contingent staffing + services

  • Headcount of adhod temp for on-going campaign needed with high numbers and with high attrition rate

  • The resources were for warehouse assistance like general warehouse assistant, forklift drivers, handpallets MHE operators, onsite – s.

  • Scope involved pick & pack, inbound, outbound, stock counting, inventory

Solutions

  • Invested in SME, Project Manager, & Lead expertise in 6sigma, Warehouse management and Distribution Centre’s House Rules & WMS (Warehouse Management Solutions)

  • Activated Recruitment drive around the warehouse area and referrals programs

  • Developed a customized benefits plan for associates in line with the employment act

  • Followed a bill rate model. Managed all candidates’ records from on boarding, payroll & off boarding

  • Provided 1 month guarantee with immediate replacements in less than 3 days

  • Provided legal and industrial relations guidance and consultations

Results

  • Three service provider and able to reduce cost of monitoring multiple service provider

  • Filled all 250 temp hire in given timeline supporting day and night shift.

  • Managed the project for 3 months and gain a confirmation to work with client for 12 months.

  • 93% retention of staff with immediate replacements in 3 days of leavers

  • 0% accidents during the whole year campaign

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