Situation
The Client has 5 service providers with 300 baseline workers, Subang & Shah Alam
New Warehouse needed 100 headcount within 2 – 4 weeks timeline
Aggressively ramp-up temp hiring during seasonal peaks (quarterly & year-end)
Set-up project team to delivery contingent staffing + services
Headcount of adhod temp for on-going campaign needed with high numbers and with high attrition rate
The resources were for warehouse assistance like general warehouse assistant, forklift drivers, handpallets MHE operators, onsite – s.
Scope involved pick & pack, inbound, outbound, stock counting, inventory
Solutions
Invested in SME, Project Manager, & Lead expertise in 6sigma, Warehouse management and Distribution Centre’s House Rules & WMS (Warehouse Management Solutions)
Activated Recruitment drive around the warehouse area and referrals programs
Developed a customized benefits plan for associates in line with the employment act
Followed a bill rate model. Managed all candidates’ records from on boarding, payroll & off boarding
Provided 1 month guarantee with immediate replacements in less than 3 days
Provided legal and industrial relations guidance and consultations
Results
Three service provider and able to reduce cost of monitoring multiple service provider
Filled all 250 temp hire in given timeline supporting day and night shift.
Managed the project for 3 months and gain a confirmation to work with client for 12 months.
93% retention of staff with immediate replacements in 3 days of leavers
0% accidents during the whole year campaign
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