Voice of Customer (Japanese write and read)

JPN – Voice of Customer

• Survey responses from customers (e-mail responses)
• Reply to inquiries from the client's homepage (e-mail reply)
• Handling calls from customers.

• Someone who can speak, read and write in Japanese correctly and politely
• People who can understand and respond to Japanese sentences.
• Someone who understands Japanese culture and can follow manners and rules (such as time) as a Japanese person.
• People who can report, contact, and consult.
• A person with a strong sense of responsibility
• Someone who likes listening to other people's stories
• Positive thinking person
• People who can respond flexibly to situations.
• A person with an honest and positive personality
• People who have an attitude of learning through practice
• Typical Tasks (Contents of main duties)
• Responses regarding client's products and services
• Client's Reply regarding online ordering.
• Other inquiries related to client's

• Ability to quickly understand the other person's feelings and situation.
• Problem-solving ability
• High communication skills that make it easy to consult