Voice of Customer (Japanese write and read)

Location Shah Alam
Discipline Call Centre
Job reference 171975
Salary 10000.0
Contact name Vivy Lay Wei Ang

JPN – Voice of Customer

Job overview
Inbound business:
  • Survey responses from customers (e-mail responses)
  • Reply to inquiries from the client's homepage (e-mail reply)
  • Handling calls from customers.

Skills Required:
  • Someone who can speak, read and write in Japanese correctly and politely
  • People who can understand and respond to Japanese sentences.
  • Someone who understands Japanese culture and can follow manners and rules (such as time) as a Japanese person.
  • People who can report, contact, and consult.
  • A person with a strong sense of responsibility
  • Someone who likes listening to other people's stories
  • Positive thinking person
  • People who can respond flexibly to situations.
  • A person with an honest and positive personality
  • People who have an attitude of learning through practice
  • Typical Tasks (Contents of main duties)
  • Responses regarding client's products and services
  • Client's Reply regarding online ordering.
  • Other inquiries related to client's

  • Ability to quickly understand the other person's feelings and situation.
  • Problem-solving ability
  • High communication skills that make it easy to consult