Telesurveyor WFO Oct

Location Kuala Lumpur
Discipline Call Centre / Help Desk
Job reference 165147
Salary 10.0
Consultant name Nurussaiyidah binti Muhtaruddin
Contact email [email protected]
Contact no. 03-20870000
Contact name Nurussaiyidah binti Muhtaruddin
Contact email [email protected]
Contact no. 03-20870000
Tele-surveying
 

Job Description:

  • Manage and attend to customer's call, understand the customer's needs and provide support and solution to customer.
  • Create interaction log accurately to ensure conversations are being tracked.
  • Ensure good adherence to schedule by monitoring the punctuality, unscheduled breaks as well as meal break time.
  • Adhere to call transaction monitoring required and good quality of service.


Requirements:

  • Good verbal/written communication skills in both English and Malay languages.
  • Fresh graduates are encouraged to apply.
  • Able to start work immediately.