POSITION: Stylists
REPORTS TO: Commercial Manager /Area Commercial Executive
Retail Manager/ Assistant Retail Manager

MAIN RESPONSIBILITIES:

1) Customer Service and Performance

• Provide welcoming, helpful, professional service to all customers at all times.
• Tell our stories and philosophies.
• Assist customers with product and services selection and information.
• Offer customers the available Daily & Deluxe Services and By Appointment activity.
• Offer a Hand & Arm Massage as a ‘Thank You’ to the customer.
• Obtain customer data for CRM program.

2) Stock

• Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
• Ensure that the stock room is kept tidy and highlight any discrepancies or issues to the Manager.
• Communicate low on stock and out of stocks to the Manager.

3) Team Work

• Give great internal customer service and develop good working relationships with colleagues.
• Be punctual and manage time at work effectively.

4) Administration

• Assist with inventory counts.
• Take bookings for Daily & Deluxe Services and By Appointment Events

REQUIREMENTS:

Education:

• Minimum high school education, college background preferred.

Job-Related Experience:

• 2-3 years retail experience required. 

Effort:

• This position requires excellent communication skills to be performed on a daily basis. 
• This position requires moderate physical effort. Some unpacking and packing of materials is required when restocking the floor supplies. 
• There may be moving and setting up of displays and other events taking place in your location. 
• Working Conditions:
• Freestanding (retail selling floor).

Image & Dress Code:

• Adhere to grooming guidelines all the times. 
• Hair and makeup must be clean and simple. 
• Dress in simple, black & white, no pattern