Solution Admin Specialist

SCOPE & AUTHORITY

Current:

Provide administrative support to direct superior and senior management as required.
Maintain and organize office records, files, and documentation.
Handle incoming phone calls, emails, and other forms of communication.
Support day-to-day operations to ensure efficient workflow across the organization.
Monitor and maintain the operational processes to ensure that they align with company objectives.
Assist in the development and implementation of operational policies and procedures.
Assist in managing and coordinating operational projects.
Help to ensure that projects are completed on time, within budget, and according to specifications.

KEY RESULT AREAS

Ensuring smooth communication and collaboration between departments.
Helping align administrative and operational goals in the department
Regular reporting to your superior on the status of operations and administrative functions.
Identifying trends and areas of improvement based on data analysis.
Track and analyze key performance indicators (KPIs) related to operational efficiency and productivity.
Prepare reports on operational performance and provide recommendations for improvement.
Supervise the operations team, assigning tasks, and ensuring deadlines are met.

WORK EXPERIENCES

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, or related field.
Years of experience in administration, operations, or a similar role.
Proficient in MS Office Suite (Excel, Word, PowerPoint).
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Problem-solving attitude with attention to detail.
Ability to work independently and as part of a team.
Knowledge of office equipment and supply management is a plus.

Desired Skills: