Senior SAP Specialist
Responsible for the support and execution of project/demand activities mainly in the area of Sales & Distribution or other business required area utilizing EDI technologies of tire.
The position of this function is to be based in Asia and be part of a team member of Competence Center Sales, Logistics and Finance.
The responsibility of this position is: SAP related Implementation Services
Executes Project tasks for SAP and EDI projects e.g.: developing business blueprint, gap analysis, programming, configuration of EDI Axway (current EDI platform) and/or SAP system
Monitor & report on the status of project efforts, identifying issues that inhibit the attainment of project goald
Manage projects related to the domain area SAP Support Services
Analyzes EDI & SAP system issues and provide independent solutions and seek assistance when required.
Review of functional testing for new or changed transactions, system upgrades and system enhancements.
Collaborates with customers (internal/external). Demonstrate how the business processes relates to the EDI and SAP systems and processes
Monitor and attend to service tickets available in service desk tools IT Knowledge Management
Responsible for the development of documentation for internal processes, technical, and non-technical documentation.
Conduct training to internal stake holder or external stake holder whenever is necessary and requested. IT Service Management
Handle incident management and change management using Continental ITSM supporting tool effectively
Collects, provides and update key IT service measurement statistics for EDI team as and when required
Ensure Key IT service measurement is achieved target and above
Please click on "Apply now' or send your resume to twisha.[email protected]