Marketing & Sales Engagement Manager (MSEM)

Location Malaysia
Job reference 170035
Salary 4500.0
Contact name Jeyalakshmi Santhanam
Marketing & Sales Engagement Manager (MSEM)

MISSION: Manage Marketing & Sales center of excellence in a given perimeter to support the growth and business ambitions.

  • Lead the deployment of M&S process/standards/organizational changes in a given perimeter and provide support and counsel to business functions
  • Define the Bonus calculation rules and ensure implementation locally
  • Ensure Health and Safety standards in respected
  • Identify customers’ needs and concerns and define the pluri-annual CRM roadmap to support M&S business ambitions
  • Manage deployment of all CRM modules in line with business priorities
  • Identify with Stakeholder metrics to be tracked and design dashboard accordingly
  • Develop the change management plan and supervise the implementation
  • Detect employee’s relevant skills to help move the company ahead
  • Analyze local workforce (competency, jobs, training) and identify employee needs/ concerns & recommend qualitative/quantitative actions to support the business ambitions
  • Measure impact of an action plan, and/or organizational changes and provide recommendations to stakeholders
  • Apply the Marketing & Sales Metier referential an ensure its application
  • Steer the activity and propose action plan to close any deviation
  • Animate your M&S network
  • Identify and put in place the right training to close competency gap and measure its impact vs business ambitions
  • Manage the M&S and customers training center when present locally
  • Put in place the training to develop employees towards reaching the business ambitions.