Customer Service Representative (English / Mandarin Bilingual)

Location Malaysia
Discipline Call Centre
Job reference 172572
Salary 4500.0
Consultant name Nitin Chaudary
Contact email [email protected]
Contact name Nitin Chaudhary
Customer Service Representatives (English / Mandarin Bilingual)

Salary: RM4,500
Location: Bangsar South

Working as a Customer Service Representative (English / Mandarin Bilingual), We Offer:
  • Competitive salary
  • Amazing career growth opportunities
  • Work on-site at our brand-new office in Kuala Lumpur

As a Customer Service Representative (English / Mandarin Bilingual), You Will:
  • Answer calls in Mandarin and English based on the needs of the customer
  • Provide personalized customer service at the highest level.
  • Ensure proper security procedures are followed for all customer interactions.
  • Maintain thorough knowledge of systems so that information can be researched and proper information is given to customers.
  • Learn and retain a thorough working knowledge of all existing and new products and services.
  • Other tasks/functions that may be assigned by the account as per business requirements

As a Customer Service Representative (English / Mandarin Bilingual), You Have:
  • The ability to speak, read, and write fluently in English and Mandarin
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Ability to work changing shifts, including evenings and weekends.
  • The understanding you will be working on-site at our state-of-the-art campus in Kuala Lumpur.