Qualification: Completed with SPM, UEC, ICGSE certificate
Language Proficiency: Bahasa Melayu, English
- Proficiency in English Communication (Speak, Read, Write)
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Training Period: 1 month
Basic Salary (RM) : 1,900.00 to 2,100.00
Key Performance Indicator (KPI): 400
Night Shift Allowance: 300
Overtime: If Required
Working Days: 6
Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift: Rotational Shift 24 Hours
(Compulsory working on Public Holidays and Weekends)