Salary: Below or within RM3800
Important: Fresh graduate / from any industry (even if candidate don’t come with accounting / finance experience but has intermediate excel skill (well formulation data eg pivot, vlookup etc)
Responsibilities:
- Recording of bank account balance and uploading acquirer settlement files to internal system.
- Handling customer case at 1st level and follow up with the case status to ensure on time closure.
- Responsible for the interactive operation of chargeback information and funds between Ant Group and Card Schemes or merchants
- Identifying chargeback risks, discovering and solve problems in time to ensure customer service experience
- Understanding fund reconciliation, and being able to accurately and promptly complete related fund operation tasks as required.
- Basic understanding of accounting and financial statements reconciliation.
- Familiar with the rules of bank and channel settlements, possessing the ability to analyze and handle exceptions in clear settlement
- Proactively establish standard operating procedures, document operational manuals, and have insights into process optimization.
Requirements:
- Someone who could converse in Mandarin / any Chinese dialect (business reason)
- Fresh graduate can be considered but someone with intermediate excel skill
- Someone who can be from any industry (even if candidate don’t come with accounting / finance experience but has intermediate excel skill, can be considered – well formulation data eg pivot, vlookup etc)