Salary: RM3,800
Location: Pasir Gudang, Johor Bharu.
Job Description Summary:
The Billing Specialist is responsible for the end-to-end invoicing process for the APAC region. The role focuses on ensuring accuracy, efficiency, and continuous improvements in billing and customer claim crediting processes.
What you will do:
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- Create invoices and related billing documents
- Proactively communicate and co-operate with internal and external stakeholder in own responsibility area
- Responsible in developing clear work instructions/SOPs and keeping documentation on invoicing process up-to-date
- Ensuring accurate and timely billing and customer claim crediting within SLA
- Resolving complex and non-standard billing and customer claim crediting issues
- Responsible in customer rebates calculation process in APAC area
- Actively drive improvement ideas and development in billing process
- Monitor and resolve billing related system errors
- Actively participate in testing and implementation of development of new features and system release in billing system
- Provide own area expertise in different UPM projects
- Collaborate with IT to resolve any issue related to billing via ticketing system
- Ensure adherence to best practices and proper working procedures.
- Any other tasks assigned by Team Leader
Who you are:
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- Fluent oral and written English
- Experience in billing or other departments such as AR, AP, GL
- Able to work on Malaysia public holidays
This is what we offer for you
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- A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils. Our work is impactful and transformative.
- A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
- Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
- Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.