Call Centre / Help Desk jobs

• Shah Alam
• 3500.0
• Posted 9 days ago

What You'll Do: ​​​ Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures Identifies and escalates difficult and complex issues to seni...

• Selangor
• 2800.0
• Posted about 1 month ago

CUSTOMER SERVICE EXECUTIVE (MANDARIN OR NON-MANDARIN) Salary Package: Basic + KPI Allowance + Shift Allowance for Shift Based & OT is claimable  Responsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related t...

• Malaysia
• 4000.0
• Posted 2 months ago

Customer Service Traditional Chinese + English Report Salary: RM3,800 - RM4,000 (basic) + RM300 & above (KPI allowance) Working hour: Normal 9am -6pm Mon - Fri Location: KL Sentral Project supporting Korean-based company that advertise membership redemption business. Looking for local Malaysian c...

• Malaysia
• 4300.0
• Posted 2 months ago

Technical Support (Thai Native) Salary: RM4300 + RM200 Work Location: KL Sentral Working hour: 9am-6pm (Mon- Fri) Requirement: Minimum Diploma Holder major in IT/Computer or Engineering/Science (Fresh Graduates or with experiences)  

• Malaysia
• 7000.0
• Posted 7 months ago

Position: [Service Desk Agent (Hybrid) - Local (Malaysian) Korean Speaker] Salary Range: RM5000 – RM7000 (including allowances) Location: Kuala Lumpur Working Hour: 9 Hours Shift (5am -10pm) rotation Working Mode (Hybrid/WFH/WFO): Hybrid Requirements: minimum TOPIK 5 or graduated from Korea Unive...

• 9500.0
• Posted 7 months ago

Customer Support (Voice + Email + Social Media) Korean Native Salary Range:- RM 8700 – RM 9500 KPI:- Up to  300RM Shift Allowance:- Up to 350RM Housing Allowance:- RM 200 Shift Work:- 24/7 Working hours : 5 day in week with Rotational offs Education: High school diploma with six plus months of cu...

• 12000.0
• Posted 7 months ago

Voice Emergency Service 24/7 - Korean Native Salary RM10,000 - RM12,000 Location: KL Sentral Shift: 24/7 Job responsibilities The Emergency Services Representative is responsible for providing the highest level of service to individuals in an emergency. More about this position you will find out ...

• 9000.0
• Posted 7 months ago

IT Customer Service Advisor Partner Korean Native Salary: RM9,000 Location: KL A Post-Sales Customer Service Representative’s role is to handle all incoming inquiries on Microsoft’s products, technologies, programs, policies and services. They are able to handle inquiries via all media channels b...

• Klang
• 8000.0
• Posted 9 months ago

Food Delivery Customer Support Location: Office : Symphony house /Ara Damansara / Petaling Jaya 仕事内容 インバウンドコール、メールやチャットでのお客様や配送員からの問い合わせやクレーム対応（例）アプリのシステムに関する問い合わせ、再配送やキャンセルの問い合わせ、返金対応など KPI や SLA を達成すること シフト勤務、夜勤勤務有り 実働時間８時間 １時間昼休憩 ３０分小休憩 （９．５時間拘束） 求める人物像 コミュニケーション能力、臨機応変に対応できる能力、迅速に問題を解決できる能力、ポ...

• Selangor
• 7800.0
• Posted 9 months ago

Mobility Customer Support Korean Speaker Salary: RM7,800 Summary of Responsibilities Handling inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. Demonstrates ownership of every customer interaction t...

• Malaysia
• 2800.0
• Posted 10 months ago

Customer Service - Mandarin Speaking Location: Sunway Geo Salary: RM2,800 Responsibilities: Handle Inbound & Outbound Calls for Dom BIS Sales Enquiries, Main Line and Operator queue Liaise with Business Unit on status of service request Filter calls based on product and require different assistan...

• Petaling Jaya
• 2200.0
• Posted about 1 year ago

COLLECTION OFFICER Salary Range : RM2,000 – RM2,200  RESPONSIBILITIES Regimented calling to debtors for payment – 140 accounts per day & success rate. Discussion with debtors on repayment scheme or restructuring of loan to update arrears. Initiate site visit and searches to ascertain whereabouts ...

• 4600.0
• Posted about 1 year ago

Technical Support - Thai Native + English Duties and Responsibilities To provide 1st line technical support; answering support queries via phone and email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of use...

• Malaysia
• 3500.0
• Posted about 1 year ago

Chat Support - September 2022 intake Salary: RM3300 - RM3700 (Basic) + RM500 (Complexity Allowance) Location: NU Tower DUTIES AND RESPONSIBILITIES: Candidates fluent in Mandarin + English preferred as role requires candidate to deal with Mandarin + English speaking clients.   Understand customer ...

• Posted over 1 year ago

Microsoft Technical Support - Bahasa Indonesia (Native) + English 2 years Technical Support/Helpdesk Experience

• Malaysia
• 3500.0
• Posted over 1 year ago

Procurement Support Desk  Responsibilities: Provide solution/guidance to handle incoming queries on phone calls/emails and portal Handle escalations Carry out triaging and advise requester to correct buying channel & support all Procurement related matter Provide continuous improvement in process...

• Petaling Jaya
• 2800.0
• Posted over 1 year ago

Call Centre Consultant Requirements At least a Diploma in any Science field (eg. Nursing/Bio-Medical/Nutrition, etc.) OR At least 2 year(s) of working experience in Medical/Healthcare/Frontline Customer Service. Computer literate. Fluent in English & Mandarin in both spoken & written is a MUST as...

• Kuala Lumpur
• Posted over 1 year ago

FB Chat Support - Korean Location: Kuala Lumpur Job responsibilities: Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)  Understand customer enquiries and ensure they are answered or routed through the appropriate support channel  Manage customer ...

• Kuala Lumpur
• N/A
• Posted over 1 year ago

FB Chat Support   Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracke...

• Malaysia
• 5500
• Posted over 1 year ago

Job Service Desk - Vietnamese Salary: RM 5500 Scope of Work : To provide a single point of contact for users. Deals with management of both routine and non-routine incidents and requests. Provision of first line support for incidents. Takes ownership for listening to and understanding basic custo...