Call Centre / Help Desk jobs

Found 21 jobs
    • Malaysia
    • 11000.0
    • Posted 10 days ago

    Team Lead (Korean) Responsibilities:  Communicate effectively through chat, email and occasionally voice with account managers, advertisers, creative agencies and publishers to address issues in a timely manner Understanding client requirements and accurate implementing them with stringent qualit...

    • Malaysia
    • 2800.0
    • Posted 11 days ago

    Customer Service - Mandarin Speaking Location: Sunway Geo Salary: RM2,800 Responsibilities: Handle Inbound & Outbound Calls for Dom BIS Sales Enquiries, Main Line and Operator queue Liaise with Business Unit on status of service request Filter calls based on product and require different assistan...

    • Posted about 2 months ago

    Microsoft Technical Support - Bahasa Indonesia (Native) + English 2 years Technical Support/Helpdesk Experience

    • Klang
    • Posted about 2 months ago

    Service Desk Analyst - Indonesian Our requirements are as follows :   Working knowledge of PC technologies and industry standard business desktop applications such as MS Office 2003 and MS Windows XP Knowledge of cabling and network (LAN/WAN) architectures Knowledge of Remote Desktop Management t...

    • Malaysia
    • 3500.0
    • Posted about 2 months ago

    Procurement Support Desk  Responsibilities: Provide solution/guidance to handle incoming queries on phone calls/emails and portal Handle escalations Carry out triaging and advise requester to correct buying channel & support all Procurement related matter Provide continuous improvement in process...

    • Klang
    • Posted about 2 months ago

    Senior Engineer, Service Desk (Japanese Speaker) MYR 4,500 - MYR 7,000 Job Responsibilities: Effectively resolve L1 helpdesk queries as per deliverables outlined Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format Execute transactions as per pres...

    • Petaling Jaya
    • 2800.0
    • Posted about 2 months ago

    Call Centre Consultant Requirements At least a Diploma in any Science field (eg. Nursing/Bio-Medical/Nutrition, etc.) OR At least 2 year(s) of working experience in Medical/Healthcare/Frontline Customer Service. Computer literate. Fluent in English & Mandarin in both spoken & written is a MUST as...

    • Malaysia
    • 9000.0
    • Posted about 2 months ago

    As a Customer Experience Specialist, you will be working with our Hospitality Account to deliver #happier customer experience. This team will be on the front lines working with our users every day and will partner with our Product team to improve user experience. You are also required to perform ...

    • Malaysia
    • Posted 4 months ago

    Customer Success Specialist (Chat support) - KR To accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Required Skills: Fluent, have acceptable accents, and speak clearly and understandably i...

    • Kuala Lumpur
    • Posted 4 months ago

    FB Chat Support - Korean Location: Kuala Lumpur Job responsibilities: Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)  Understand customer enquiries and ensure they are answered or routed through the appropriate support channel  Manage customer ...

    • Kuala Lumpur
    • N/A
    • Posted 6 months ago

    FB Chat Support   Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracke...

    • Malaysia
    • 5500
    • Posted 6 months ago

    Job Service Desk - Vietnamese Salary: RM 5500 Scope of Work : To provide a single point of contact for users. Deals with management of both routine and non-routine incidents and requests. Provision of first line support for incidents. Takes ownership for listening to and understanding basic custo...

    • Selangor
    • 3500
    • Posted 8 months ago

    CSR - Customer Service Representatives GENERAL PURPOSE To provide superior customer service with genuine concern and utmost courtesy, compassion and fairness that exceeds customer expectations. The incumbent will achieve this through the effective utilization of systems and a thorough understandi...

    • Malaysia
    • 2025
    • Posted 8 months ago

    Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correctio...

    • Kuala Lumpur
    • Posted 8 months ago

    Customer Service (Mandarin sepaking) Location: Kuala Lumpur Job responsibilities:   Making outbound calls to ensure assets under warranty and contract are collected.  Receiving inbound calls from external & internal customers.  RMAs must be collected within the required time frame as per ageing. ...

    • 0.0
    • Posted 9 months ago

    CRM - Mandarin Location: Kuala Lumpur   Roles & Responsibilities: Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit...

    • Kuala Lumpur
    • 0.0
    • Posted 9 months ago

    FB Chat Support - Vietnamese Location: Kuala Lumpur Job Responsibilities: Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)  Understand customer enquiries and ensure they are answered or routed through the appropriate support channel  Manage custo...

    • Malaysia
    • 0.0
    • Posted about 1 year ago

    Customer Support We are seeking a highly motivated CX Analyst to support the operations in Kuala Lumpur, Malaysia. Within a critical role, the CX Analyst will be working growing the client portfolio of the app, keeping visibility on its development and monitoring results. This individual should b...

    • 0.0
    • Posted about 1 year ago

    CX Analyst (Customer Support) Personal attributes: We are seeking a highly motivated CX Analyst to support the operations in Kuala Lumpur, Malaysia. Within a critical role, the CX Analyst will be working growing the client portfolio of the app, keeping visibility on its development and monitoring...

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