Call Centre / Help Desk jobs

• Selangor
• 4550.0
• Posted 6 days ago

Job Description Summary   The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to cl...

• Kuala Lumpur
• 6000.0
• Posted 16 days ago

Knowledge Associate - Thai Speaking Location: Kuala Lumpur Salary: RM6,000 Job Description: Assist the project manager to recruit industry experts, help client resolve problems in multiple forms, and ensure service quality. Responsibilities: Project execution: accurately grasp project requirement...

• Klang
• 8000.0
• Posted 27 days ago

Food Delivery Customer Support Location: Office : Symphony house /Ara Damansara / Petaling Jaya 仕事内容 インバウンドコール、メールやチャットでのお客様や配送員からの問い合わせやクレーム対応（例）アプリのシステムに関する問い合わせ、再配送やキャンセルの問い合わせ、返金対応など KPI や SLA を達成すること シフト勤務、夜勤勤務有り 実働時間８時間 １時間昼休憩 ３０分小休憩 （９．５時間拘束） 求める人物像 コミュニケーション能力、臨機応変に対応できる能力、迅速に問題を解決できる能力、ポ...

• Selangor
• 7800.0
• Posted 27 days ago

Mobility Customer Support Korean Speaker Salary: RM7,800 Summary of Responsibilities Handling inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. Demonstrates ownership of every customer interaction t...

• Malaysia
• 2800.0
• Posted about 2 months ago

Customer Service - Mandarin Speaking Location: Sunway Geo Salary: RM2,800 Responsibilities: Handle Inbound & Outbound Calls for Dom BIS Sales Enquiries, Main Line and Operator queue Liaise with Business Unit on status of service request Filter calls based on product and require different assistan...

• Petaling Jaya
• 2200.0
• Posted 5 months ago

COLLECTION OFFICER Salary Range : RM2,000 – RM2,200  RESPONSIBILITIES Regimented calling to debtors for payment – 140 accounts per day & success rate. Discussion with debtors on repayment scheme or restructuring of loan to update arrears. Initiate site visit and searches to ascertain whereabouts ...

• 4600.0
• Posted 6 months ago

Technical Support - Thai Native + English Duties and Responsibilities To provide 1st line technical support; answering support queries via phone and email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of use...

• 5500.0
• Posted 6 months ago

Client Solution Specialist - Vietnamese Executes and predefined cadence against an identified target list of SMB Technical Decision makers/Influencers, utilizing a standardized messaging strategy for a single product/solution in order to identify and qualify potential leads Responsibilities Activ...

• Malaysia
• 3500.0
• Posted 6 months ago

Chat Support - September 2022 intake Salary: RM3300 - RM3700 (Basic) + RM500 (Complexity Allowance) Location: NU Tower DUTIES AND RESPONSIBILITIES: Candidates fluent in Mandarin + English preferred as role requires candidate to deal with Mandarin + English speaking clients.   Understand customer ...

• Posted 7 months ago

Microsoft Technical Support - Bahasa Indonesia (Native) + English 2 years Technical Support/Helpdesk Experience

• Klang
• Posted 7 months ago

Service Desk Analyst - Indonesian Our requirements are as follows :   Working knowledge of PC technologies and industry standard business desktop applications such as MS Office 2003 and MS Windows XP Knowledge of cabling and network (LAN/WAN) architectures Knowledge of Remote Desktop Management t...

• Malaysia
• 3500.0
• Posted 7 months ago

Procurement Support Desk  Responsibilities: Provide solution/guidance to handle incoming queries on phone calls/emails and portal Handle escalations Carry out triaging and advise requester to correct buying channel & support all Procurement related matter Provide continuous improvement in process...

• Petaling Jaya
• 2800.0
• Posted 7 months ago

Call Centre Consultant Requirements At least a Diploma in any Science field (eg. Nursing/Bio-Medical/Nutrition, etc.) OR At least 2 year(s) of working experience in Medical/Healthcare/Frontline Customer Service. Computer literate. Fluent in English & Mandarin in both spoken & written is a MUST as...

• Kuala Lumpur
• Posted 10 months ago

FB Chat Support - Korean Location: Kuala Lumpur Job responsibilities: Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)  Understand customer enquiries and ensure they are answered or routed through the appropriate support channel  Manage customer ...

• Kuala Lumpur
• N/A
• Posted 11 months ago

FB Chat Support   Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracke...

• Malaysia
• 5500
• Posted 11 months ago

Job Service Desk - Vietnamese Salary: RM 5500 Scope of Work : To provide a single point of contact for users. Deals with management of both routine and non-routine incidents and requests. Provision of first line support for incidents. Takes ownership for listening to and understanding basic custo...

• Selangor
• 3500
• Posted about 1 year ago

CSR - Customer Service Representatives GENERAL PURPOSE To provide superior customer service with genuine concern and utmost courtesy, compassion and fairness that exceeds customer expectations. The incumbent will achieve this through the effective utilization of systems and a thorough understandi...

• Malaysia
• 2025
• Posted about 1 year ago

Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correctio...

• Kuala Lumpur
• Posted about 1 year ago

Customer Service (Mandarin sepaking) Location: Kuala Lumpur Job responsibilities:   Making outbound calls to ensure assets under warranty and contract are collected.  Receiving inbound calls from external & internal customers.  RMAs must be collected within the required time frame as per ageing. ...

• 0.0
• Posted about 1 year ago

CRM - Mandarin Location: Kuala Lumpur   Roles & Responsibilities: Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit...