Call Centre / Help Desk jobs

• Malaysia
• Posted about 1 month ago

Job Description To accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Required Skills: Fluent, have acceptable accents, and speak clearly and understandably in each of the language(s) in whi...

• Kuala Lumpur
• Posted about 1 month ago

FB Chat Support - Korean Location: Kuala Lumpur Job responsibilities: Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)  Understand customer enquiries and ensure they are answered or routed through the appropriate support channel  Manage customer ...

• Kuala Lumpur
• N/A
• Posted 3 months ago

FB Chat Support   Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracke...

• Malaysia
• 5500
• Posted 3 months ago

Job Service Desk - Vietnamese Salary: RM 5500 Scope of Work : To provide a single point of contact for users. Deals with management of both routine and non-routine incidents and requests. Provision of first line support for incidents. Takes ownership for listening to and understanding basic custo...

• Selangor
• 3500
• Posted 5 months ago

CSR - Customer Service Representatives GENERAL PURPOSE To provide superior customer service with genuine concern and utmost courtesy, compassion and fairness that exceeds customer expectations. The incumbent will achieve this through the effective utilization of systems and a thorough understandi...

• Malaysia
• 2025
• Posted 5 months ago

Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correctio...

• Kuala Lumpur
• Posted 6 months ago

Customer Service (Mandarin sepaking) Location: Kuala Lumpur Job responsibilities:   Making outbound calls to ensure assets under warranty and contract are collected.  Receiving inbound calls from external & internal customers.  RMAs must be collected within the required time frame as per ageing. ...

• 0.0
• Posted 6 months ago

CRM - Mandarin Location: Kuala Lumpur   Roles & Responsibilities: Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit...

• Kuala Lumpur
• 0.0
• Posted 6 months ago

FB Chat Support - Vietnamese Location: Kuala Lumpur Job Responsibilities: Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)  Understand customer enquiries and ensure they are answered or routed through the appropriate support channel  Manage custo...

• Kuala Lumpur
• 0.0
• Posted 9 months ago

Customer Service Executive (CSE)  Basic Salary starting from RM1850 Preferably with Email handling experience Working Hours Rotational Shift : 5 day week + 1 off day + 1 rest day (scheduled)   WhatsApp Ruben https://wa.me/60173670429 OR email your resume to [email protected]  1)...

• Malaysia
• 0.0
• Posted 10 months ago

CS Agent- Call Team Responsibilities: To attend/answer inbound calls from customers, identify their technical, billing and product issues on product and assist them to solve the problems by providing the right solution/troubleshooting. Identify and assess customers’ needs to achieve satisfaction....

• Malaysia
• 0.0
• Posted 10 months ago

CS Agent - Ticket Team Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner. Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solici...

• Malaysia
• 0.0
• Posted 10 months ago

CS Agent - Call Team Salary: RM2600 Responsibilities To attend/answer inbound calls from customers, identify their technical, billing and product issues on product and assist them to solve the problems by providing the right solution/troubleshooting. Identify and assess customers’ needs to achiev...

• Malaysia
• 0.0
• Posted 11 months ago

Customer Support We are seeking a highly motivated CX Analyst to support the operations in Kuala Lumpur, Malaysia. Within a critical role, the CX Analyst will be working growing the client portfolio of the app, keeping visibility on its development and monitoring results. This individual should b...

• 0.0
• Posted 11 months ago

CX Analyst (Customer Support) Personal attributes: We are seeking a highly motivated CX Analyst to support the operations in Kuala Lumpur, Malaysia. Within a critical role, the CX Analyst will be working growing the client portfolio of the app, keeping visibility on its development and monitoring...

• 0.0
• Posted 11 months ago

CUSTOMER SERVICE REPRESENTATIVE (JAPANESE SPEAKING) Job Responsibilities: Handle pre and post reservation inquiries by phone and e-mail Modify, change and/or cancel existing reservation Act as a liaison between guest and hotel to arrange special request/to resolve complaint Job Requirements: Exce...

• United States of America
• 0.0
• Posted about 1 year ago

Customer Support E-commerce-Japanese 【語学力不問！！新卒・未経験歓迎】カスタマーサポート /RM7000＋月毎のワークパフォーマンスによる手当あり、その他ベネフィット充実/ 日・月休み / 勤務地：KLCC 語学力不問！！ ヨーロッパに本社を置き世界29か国に拠点のある外資系企業様です。 全世界では50,000名の社員がおり、うちマレーシアには約350名が所属しています。 クアラルンプールにあるオフィスは社員が楽しく働ける環境を整えており、アットホームな企業様です。   【どんな仕事？】 某有名e-コマースでの問い合わせにメール、電話、チャットなどで...

• Malaysia
• 0.0
• Posted about 1 year ago

Job Title: Customer Support - Customer Experience Specialist Location: Petaling Jaya (First Avenue) Job Details: Salary : Min RM 2,500 - RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension and permanent based on performance) Must be willing to work on 24-hour-rotation shif...