Site Technician

Location K LUMPUR
Discipline
Job reference 159380
Site Technician
Location: Kuala Lumpur

Summary:
Will be responsible for configuring Servers, workstations, CCTV systems & networks. Additionally, they will provide support to the sites and internal users through phone, Remote Desktop & LogMeIn. In this role, some global travel may be required from time to time.

Responsibilities:
• Install and configure server and workstation operating systems (Windows Server 2008 R2, 2012 R2 16, 19 / Windows 7 / 10 Professional) in accordance with departmental procedures.
• Install computer peripherals (printers, webcams, Biometrics) and hardware components (hard drive, NIC, RAM,etc.) as needed.
• Act as a point of escalation assisting to resolve critical issues in a timely manner
• Participate in company-wide deployments of new hardware and software to meet or satisfy client commitments or contract requirements.
• Create documentation to assist other departments with further analysis of technical issues and
• Manage special projects as assigned to improve team efficiencies
• Perform tasks required to successfully meet Service Level Agreements
• Evaluate new Software to identify potential defects and confirm functionality as designed.
• Assist other technical departments in the preparation for and remediation of new software and hardware releases by participating in beta testing as part of the formal release process, as defined by  leadership.
• Perform other duties as assigned.